Shipping Policy

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  • Shipping Policy

Estimated delivery times for in stock products via Courier?

  • Cape Town Local - 1-2 Business Days
  • Main Center - 2-4 Business Days
  • Regional & Outlying - 3-5 Business Days
  • I haven't received my confirmation email with tracking?
    Please check your spam/junk folder as our confirmation emails are often caught there. You can also mark the email as "not spam," to ensure any future confirmation emails are delivered to your primary inbox.
  • Delays in delivery:

    Please be aware that the above are estimates only. Delays may be caused by adverse weather, load shedding, hijacking, strikes, pandemics, supplier problems or courier delays. It is rare, but it does happen. Orders that have already been shipped are not eligible for refunds or cancelations due to late delivery. However, if you are concerned about the current location of your parcel or the estimated delivery date, please contact us at sarah@soresinmolds.co.za so that we can assist you.
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